YENMO – TERMS & CONDITIONS
These Terms & Conditions (“Terms”) govern access to and use of the Yenmo website, mobile application, partner dashboard, and related services (collectively, the “Platform”) operated by Yenmo Private Limited (“Yenmo”, “we”, “us”, “our”).
By accessing or using the Platform, you agree to be legally bound by these Terms. If you do not agree, you must not use the Platform.
Yenmo is a technology-enabled facilitation platform that assists users in availing Loans Against Mutual Funds and Securities (LAMF) through registered NBFCs and financial institutions (“Lenders”).
Yenmo:
- Is not a bank or NBFC
- Does not lend money directly
- Does not provide investment advice or financial advisory services
- Does not guarantee loan approval
All loans are sanctioned, processed, and disbursed solely at the discretion of the respective Lender.
- User / Customer – Any individual accessing the Platform to apply for or manage a loan.
- Partner / MFD – Any distributor, intermediary, or wealth manager registered with Yenmo.
- Lender / NBFC – A regulated financial institution providing the loan facility.
- Platform – Yenmo’s website, app, dashboard, APIs, and related services.
- Pledge – Creation of lien over securities in favor of the Lender as collateral.
Yenmo provides:
- Digital onboarding and KYC facilitation
- Loan eligibility assessment tools
- Pledge initiation and tracking
- Case tracking and reporting
- Commission tracking (for Partners)
Yenmo does not:
- Approve or reject loans
- Control loan terms
- Control interest rate revisions
- Control margin calls or liquidation decisions
All such decisions are governed solely by the Lender’s policies.
To use the Platform, you must:
- Be legally competent under Indian law
- Complete KYC / VKYC as required
- Own eligible securities
- Provide true, complete, and updated information
Yenmo or the Lender may reject any application without assigning reasons, subject to applicable law.
- Securities must be pledged in favor of the Lender prior to or at loan activation.
- Pledged securities remain under lien until full repayment and official lien release.
- The User retains ownership but cannot sell, transfer, or encumber pledged securities.
- In case of margin shortfall, the Lender may require additional collateral or liquidate securities as per its policy.
- Loan servicing, including interest computation and repayment schedules, is governed by the Lender’s agreement.
- Interest rates, processing fees, foreclosure charges (if any), and other costs are determined by the Lender.
- Depository charges, bank charges, and third-party charges may apply.
- Yenmo is not responsible for third-party fees.
- Rates and charges may change in accordance with Lender policies.
- Users are advised to review the Lender’s sanction letter and loan agreement carefully.
For registered Partners:
- Commissions are paid as per separately agreed commercial terms.
- Yenmo may revise commission structures with prior notice.
- Partners must obtain valid customer consent before submitting cases.
- Misrepresentation, unauthorized access, or data misuse may result in immediate suspension or termination.
- Partners act as independent intermediaries and not as employees or agents of Yenmo unless expressly agreed.
- Yenmo reserves the right to claw back commissions in cases of fraud, misrepresentation, or policy violation.
You agree to:
- Provide accurate and complete information
- Maintain confidentiality of login credentials
- Not share OTPs or authentication credentials
- Use the Platform only for lawful purposes
- Not attempt to hack, reverse engineer, scrape, or disrupt the Platform
- Comply with all applicable laws and regulatory requirements
You are solely responsible for activities conducted through your account.
All content, trademarks, software, designs, workflows, and branding on the Platform are the intellectual property of Yenmo or its licensors.
Users and Partners may not:
- Copy, reproduce, distribute, or modify Platform content
- Reverse engineer or extract source code
- Use Yenmo branding without written permission
Users and Partners agree to maintain confidentiality of:
- Customer data
- Commission structures
- Loan eligibility criteria
- Internal documents and communications
Unauthorized disclosure may result in termination and legal action.
To the maximum extent permitted by law:
Yenmo shall not be liable for:
- Loan rejection or delays by Lenders
- Market fluctuations affecting pledged securities
- Margin calls or liquidation decisions
- Third-party service interruptions
- Indirect, incidental, special, or consequential damages
- Loss of profits or opportunity
The Platform is provided on an “as-is” and “as-available” basis without warranties of uninterrupted access.
Yenmo’s aggregate liability, if any, shall not exceed the fees earned by Yenmo from the specific transaction giving rise to the claim.
You agree to indemnify and hold harmless Yenmo, its directors, employees, and affiliates from any claims, losses, damages, penalties, or legal expenses arising from:
- Misrepresentation of information
- Violation of these Terms
- Regulatory non-compliance attributable to you
- Unauthorized use of the Platform
Yenmo may suspend or terminate access:
- For violation of these Terms
- In case of suspected fraud or misuse
- If required by regulatory authorities
- For prolonged inactivity
Termination does not affect outstanding loan obligations.
Yenmo shall not be liable for failure or delay due to events beyond reasonable control, including:
- Natural disasters
- Regulatory changes
- System failures
- Cyber-attacks
- Internet disruptions
These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Bangalore.
For complaints or disputes:
You may also escalate to the respective Lender as per their grievance policy.
Yenmo may update these Terms from time to time. Continued use of the Platform constitutes acceptance of revised Terms.